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Finance Assistant
Location: Nairobi
Job Summary:
We are looking for a Finance Assistant to support our day-to-day transactions, including expenses and payroll.
Responsibilities:
- Update financial spreadsheets with daily transactions
- Prepare balance sheets
- Track and reconcile bank statements
- Create cost analysis reports (fixed and variable costs)
- Process tax payments
- Support monthly payroll and keep organized records
- Record accounts payable and accounts receivable
- Process invoices and follow up with clients, suppliers and partners as needed
- Provide administrative support during budget preparation
- Participate in quarterly and annual audits
Requirements and skills :
- Work experience as a Finance Assistant, Finance Officer or similar role
- Good knowledge of accounting and bookkeeping procedures
- Advanced MS Excel skills (creating spreadsheets and using financial functions)
- Familiarity with accounting software (e.g. QuickBooks)
- Organizational and time-management skills
- Attention to detail, with an ability to spot numerical errors
- BSc degree in Finance, Accounting or Economics
- At least 2years experience
Gross Salary: is Ksh 45,000 to Ksh 50,000
Human Resource Officer
Location: Nairobi
Job Summary:
We are looking for a skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work.
Responsibilities:
- Support the development and implementation of HR initiatives and systems
- Provide counseling on policies and procedures
- Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Support the management of disciplinary and grievance issues
- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
- Review employment and working conditions to ensure legal compliance
Requirements and skills :
- Proven experience as HR officer, administrator or other HR position
- Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
- Understanding of labor laws and disciplinary procedures
- Proficient in MS Office; knowledge of HRMS is a plus
- Outstanding organizational and time-management abilities
- Excellent communication and interpersonal skills
- Problem-solving and decision-making aptitude
- Strong ethics and reliability
- Education qualification is Diploma
- 2 years of experience
Gross Salary: is Ksh 45,000 to Ksh 50,000
Call Center Officer
Location: Nairobi
Job Summary:
We are looking for a skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work.
Responsibilities:
- Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
Requirements and skills :
- Recent university graduate
- Strong oral communication skills
- Extremely strong interpersonal skills
- Innate empathy and compassion to deliver world-class customer service
- Ability to operate under intense pressure
- Computer literacy and proficiency and experience in common software such as MS Word and Excel
- Strong analytical skill
Gross Salary: is Ksh 35,000 to Ksh 40,000